Shipping policy
Shipping Locations
We currently ship within Canada, the United States, and the EU. For other locations, please contact us at info@brianmoore.ca
Processing Times
- Please allow 3–7 business days for production before shipment.
- All prints are made to order.
- Orders placed on weekends or holidays will start processing the next business day.
Shipping Rates & Delivery Estimates
| Region | Service | Estimated Delivery | Shipping Cost |
|---|---|---|---|
| Canada | Standard Shipping | 3–9 business days | From $10 CAD |
| Canada | Express Shipping | 2–3 business days | From $20 CAD |
| USA | Tracked Shipping | 5–10 business days | From $15 CAD |
Shipping upgrades available at checkout where applicable.
Tracking & Delivery
- You will receive a shipping confirmation email with tracking info once your order ships.
- Shipments are via Canada Post, UPS, or FedEx.
Packaging
- Flat prints shipped in rigid mailers with protective sleeves.
- Larger prints rolled and shipped in sturdy mailing tubes.
Shipping Issues
If your package is delayed, lost, or damaged, please contact us within 7 days of delivery at info@brianmoore.ca. We will assist you promptly.
Customs & Import Duties (U.S. Orders)
Orders shipped to the U.S. may incur customs fees and taxes, which are the customer's responsibility.