Mary Lake Sunrise - Wrapped Canvas Print (16" x 24")

Shipping Locations

We currently ship within Canada, United States, and the EU. For other locations, please contact us at info@brianmoore.ca

Processing Times

• All prints are made to order.
  
• Please allow 3–7 business days for production before shipment.
  
• Orders placed on weekends or holidays will start processing the next business day.
  

Shipping Rates & Delivery Estimates

Shipping Information:

Canada
Standard Shipping: 3–9 business days — From $10 CAD
Express Shipping: 2–3 business days — From $20 CAD

USA
Tracked Shipping: 5–10 business days — From $15 CAD

EU
Tracked Shipping: 5–15 business days — From $20 CAD

Shipping upgrades available at checkout where applicable.

Tracking & Delivery

• You will receive a shipping confirmation email with tracking info once your order ships.
  
• Shipments are via Canada Post, UPS, or FedEx.
  

Packaging

• Flat prints shipped in rigid mailers with protective sleeves.
  
• Larger prints rolled and shipped in sturdy mailing tubes.
  

Shipping Issues

If your package is delayed, lost, or damaged, please contact us within 7 days of delivery at [your email]. We will assist you promptly.

Customs & Import Duties (U.S. Orders)

Orders shipped to the U.S. may incur customs fees and taxes, which are the customer's responsibility.

Thank you for shopping with us. We specialize in custom-made landscape photography prints crafted with care in Ontario, Canada. Please read our return and refund policy below, which complies with Google Shopping and Canadian consumer protection standards.

1. Returns

Because each print is custom-made to order, we do not accept returns or exchanges unless the item arrives damaged or defective.

We strongly encourage customers to carefully review product details and sizing before placing an order.

2. Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, we will replace it or offer a refund.

To be eligible email: info@brianmoore.ca within 7 days of delivery. order number, a description of the issue, and clear photos of the item and packaging.

If approved, a replacement will be shipped or a refund issued at our discretion.

3. Cancellations

We do not accept cancellations. All orders are put into production immediately after purchase due to the custom nature of our prints.

4. Shipping and Delivery Issues

We are not responsible for:

However, we will do our best to assist you in resolving any shipping-related issues.

5. Contact Information

If you have any questions, please contact us at:

📧 info@brianmoore.ca

📍 Based in Bracebridge, Ontario, Canada